SERFIDES

Serfides Broadens its Software Offer With Construction Part Product Serialization

Articles | By Serfides | 03 April 2014
PC: Order data from the ERP system with statistic product code evaluation including error categorization. Depending on the focus, the report can be adapted to any needs. PC: Order data from the ERP system with statistic product code evaluation including error categorization. Depending on the focus, the report can be adapted to any needs. Photo: Serfides

Batch Tracking and Product Protection

Topic in Industry: Product Serialization for Construction Parts

The system house Serfides broadens its software offer for product protection with a complementary solution for ERP systems to track batches and for service management: “Primarily, we address companies in the automobile industry, mechanical engineering, and the pharmaceuticals industry. Especially in the aftermarkt and service business, we see an increasing need for complete solutions for systematic and serialized single part detection“, explains Richard Doll, Managing Director at Serfides.

Interview with Richard Doll, Managing Director, in the interview with Dunja Kandel, “RFID im Blick“

Mr. Doll, Serfides has broadened its complete solution which was originally developed for brand protection. What are the target groups, the offer focuses on?

Especially in the aftermarket or service-business with spare parts in the automobile and mechanical engineering industry as well as the pharmaceuticals sector, transparency is becoming more and more important with respect to multi level distribution channels and increasing diversity of variants. Channel control is a major issue. As soon as a part enters distribution, there is no more control upstream to the trader. Here, we see an increasing need for displaying the origin of construction parts and assemblies more granular and realizing consistent traceability. By means of individual part coding including a software solution, multiple topics can be covered: Transparency of the own stocks and distribution channels, as well as the option of proving the customer that the individual part is original.

How do you address the market?

Richard DollRichard Doll

In multiple ways we are active to address the topic of product serialization to the market very broadly. Firstly this concerns aftermarket and automobile suppliers, companies from the sector of mechanical engineering and the pharmaceuticals industry. Secondly, we address ERP system manufacturers that want to expand their offer with complementary systems. Just now, we are developing reference interfaces for specific ERP applications and working on standardized modules that leave system houses the option of making custom-specific adaptions at reasonable expense. Still we are also holding intensive discussions with product managers, logisticians, and distribution divisions while we consult working groups in professional associations in an accompanying way.

“We see an increasing need for displaying the origin of construction parts and assemblies more granular and realizing consistent traceability.“

What efforts do you see in this concern?

We notice that the issue is moving forward and that suppliers and manufacturers seek a common approach to establish a uniform identification system. Up to now, there have been partly competitive systems for product coding which are also only partly used by the suppliers. Perspectively we see that a uniform system can also be used for different applications – to handle product protection, batch tracking, and maybe also service with the same identification logic.

 

Can you name an example where your solution is used for batch tracking?

One project at an engine manufacturer is in the initial phase. It is primarily about internally classifying the diversity of different basic engines and assemblies. Complementary to the enterprise resource planning system, we record the individual components when they are storaged so we enable traceability during the delivery: When was the component produced? When was it shipped? With which delivery was the certain article shipped?

What role does RFID play for labeling on item level?

Basically, RFID is the preferred technology when it is about logistics applications or labeling high quality construction parts. That is the feedback we get from the market. Regarding the topic of individual part identification, we position our offer much more broadly, so that matrix codes or RFID transponders are used according to the individual customer demands.

Last modified on Thursday, 03 April 2014 17:03
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